Repair Specialists of
Home Electronics & Appliances

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

Emsted Ltd is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

Data collection

Emsted Ltd may collect personal information which we receive when:

We may collect the following types of information:

Website cookies

Cookies are small files of letters or numbers downloaded onto a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site.

Why do we collect this information?

We collect your personal information to:

How do we collect this information?

We collect personal information:

We are committed to keeping your information up to date as far as is reasonably possible. However if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.

Keeping your information safe and secure

Emsted Ltd is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.

Third party access

Access to your personal information is only allowed when required by law or where required to carryout the services that are requested, we do not, and will never, sell or share your personal information with third parties.

Our Service Providers

This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing outsourced service providers that assist us in carrying out business activities. All our systems are located within the UK, EEA or part of the EU-US Privacy Shield

How long do we keep personal information?

We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

Marketing

If you have consented to receive marketing information, you may opt out at a later date by writing to us at [email protected]. You have a right at any time to stop us from contacting you for marketing purposes.

Links to other websites:

Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

Access to personal information

To make a request to Emsted Ltd for any personal information we may hold, we need you to contact us by writing to the address provided below:

Emsted Ltd
50 Binley Avenue
Coventry
CV3 2EE

Or by emailing us at [email protected]

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our Privacy Policy:

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in December 2019

How to contact us:

Please contact us if you have any questions about our privacy policy or about information we hold about you:

By email : [email protected]

Or write to us at :Emsted Ltd
50 Binley Avenue
Coventry
CV3 2EE

Information Commissioner’s Office

You also have the right to make a complaint at any time to Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO’s contact details are as follows:

Address:
Customer Contact
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Email: [email protected]